Summary

Many factors can affect performance results. Provided below are a few factors to check.

• Depending on the system configuration, some platforms share bandwidth across storage connectors. Confirm the drive is using the optimal connection and BIOS settings for best performance options by referencing the system user manual.
• Make sure you have the latest SSD firmware.
• The Solidigm™ Storage Tool provides options for some drives to improve performance.

  Notes

  Drives under test should be connected to the system as a secondary (non OS) drive. For PCIe* NVMe* drives, typically these will have a 'P' in the SSD Model name. Some capabilities noted below may require the Solidigm™ Windows* Driver for Client SSDs to be installed if supported. Confirm support on the driver page for your specific Solidigm™ (formerly Intel®) SSD.

  • Download the application. Solidigm™ Storage Tool.
  • Under the Select a Feature drop down, there may be options including SSD Optimizer (TRIM) and Performance Booster.

    Note:

    Both of these features have specific requirements for support and may not be available on all products.

  • There is also an option to run a Diagnostic Scan. A full scan should be done to make sure the product is in a healthy state. See SST User Guide for more details.
• Some PCIe* NVMe* drives have an Evaluation Guide that defines the proper system settings for benchmarking. Check the support site. (If available, this will be under the Maintenance & Performance subsection under your product).
• Formatting the disk can help recover performance in some cases.

  Note:

  Always backup data regularly and before proceeding as this process removes all data from the drive.

  When to Run a Low-Level Format or Secure Erase on Solidigm™ (formerly Intel®) Solid State Drives and Tools to Use

If this did not resolve the issue, contact Solidigm™ Customer Support and provide the following details:

1. Details about the issue being experienced and what you have already tried.
2. System details.

Questions? Check out our Community Forum for help.

Issues? Contact Solidigm™ Customer Support:
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